Delivery & Returns

DELIVERY

ORDERS

Orders placed by 13:00 are dispatched by close of business the day they are received. Our delivery service only delivers Monday to Friday as a standard.

 Orders in the United Kingdom

We currently offer UK Delivery using DPD and the Royal Mail

UK Standard delivery within 1 to 2 days, costs £5.50 on orders below £50.00.

If you order before 13:30 Monday to Friday your order will be dispatched the same day. Delivery will usually be the following day, although Saturday delivery cannot be guaranteed.

Delivery to the highlands and Islands can take longer dependent on where you are.

Miller Harris do not accept any responsibility for orders delivered to third party addresses, freight forwarders, hotels etc. Our obligation is to deliver to the base address you select, if there are special arrangements beyond this street address, Miller Harris will not accept any responsibility for additional charges.

Orders to EU countries

We deliver to all European markets, usually using a DPD road transport, this can taken between 3 and 7 days. We charge a different cost for each market dependent on the cost DPD charge us, your delivery cost will be calculated when your order reaches your shopping basket.

International orders

Due to the nature of our product, we can ship anywhere in the world, we have listed the counties below that we get asked to ship to. If your country is not listed  email customerservices@millerharris.com and we will quote you on your shipment.

ZONE COUNTRIES COST
Zone 1a Jersey, Guernsey, Isle of Man, Ireland  £12.00
Zone 2 Belgium, France, Germany, Luxemburg, Netherlands £20.00
Zone 3 Austria, Denmark £20.00
Zone 4 Switzerland - Including customs clearance £47.39
Zone 5 Czech Republic, Italy, Slovakia, Spain £20.00
Zone 6 Estonia, Finland, Hungary, Poland, Portugal, Sweden £24.00
Zone 7 Greece, Latvia, Lithuania £35.00
Zone 8 Bosnia & Herzegovina, Iceland £65.00
Zone 9 Croatia £24.00
Zone 10 Bulgaria, Serbia £35.00
Zone 11 Russia £ 86.00
Zone 12 Canada, United States £90.00

 

Any other countries, please email customerservices@millerharris.com, for a delivery quotation.

Please note due to local customs restrictions we are unable to ship to New Zealand, Australia, China and Qatar.

RETURNS

We hope that you will be happy with your purchase but if you are not, we offer a full refund or exchange on any item within 28 days of receipt as long as it is unused and in its original packaging. We regret that we cannot accept any product back if the cellophane wrap has been removed, as we are unable to sell this product to another customer.

We cannot refund or exchange any sale items.

However if, upon delivery, you notice that any of the products in your order are damaged we shall be happy to replace them.

You should return any product to the address below, you are responsible for the cost of returning it to us, and we cannot accept any responsibility of the order until it arrives in our warehouse. So we always recommend you return packages using an insured and traceable service.

We will take up to 7 days to process your return, if a refund is to be issued that will then be processed within this time. We will email you with confirmation of your refund being processed. Your bank/credit card company can take up to 14 days to process the refund into your account.

Miller Harris Consumer Returns
BDM Logistics Management
Armada Point, 
16 Armada Way, 
Beckton, 
London 
E6 7AB

DELIVERY OR RETURNS QUESTIONS

Please email us at customerservices@millerharris.com if you have any questions